Shipping & Returns



Shipping Notice

Note: Please provide a physical shipping address. We are unable to ship to a PO box or APO address. For customers outside of the United States, please contact us at for an international delivery quote.

We make every effort to ship in-stock orders as soon as possible. We will notify you if items ordered are not in stock and more time is needed for fulfillment prior to shipping your order. All orders ship within the United States and ship times are dependent upon standard carrier delivery estimates.


Payment Options

Secure Credit Card payment is managed by Authorize.Net. 



At the time of checkout, you will be able to create an account. It is recommended to create an account for order tracking, quicker checkout with saved billing info, order history, and more. With Connekt, your information is secure and will never be shared. You are able to cancel your account at any time by contacting us at


Return Policy

Eligible products must have been purchased directly from If purchased from a reseller or dealer, please contact them directly for your return. The product must be in new, unused condition and be returned inside all original and sealed packaging within thirty (30) days.

All returns and exchanges are processed according to RMA number and funds are returned based on original method of payment, less a 35% restocking fee. Customer is responsible for return shipping of product(s). To start the return process, please contact us at 




*We care about your privacy. By submitting this form, you agree to the
terms of our Privacy Policy. We will never sell or distribute your information.